Contact Us — Restoration New Orleans
24/7 Emergency Response Available

Contact Restoration
New Orleans

Damage doesn’t wait for business hours — and neither do we. Whether you’re dealing with an active emergency or planning your next restoration project, our certified team is ready to respond fast across all of Greater New Orleans.

≤60 Min On-Site Response Goal
24/7 Emergency Dispatch
100% Licensed & Insured

📋 Reach Us Directly

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Call Now — Available 24/7
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Service Location
New Orleans, LA & All Surrounding Parishes
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Emergency Hours
24 Hours · 7 Days · 365 Days
📞 Call Emergency Line Now
⚡ 24/7 Emergency Response 🎓 IICRC-Certified Technicians 📋 Licensed & Insured in Louisiana 🏠 Locally Owned & Operated 💰 📸 Full Photo Documentation ⚡ 24/7 Emergency Response 🎓 IICRC-Certified Technicians 📋 Licensed & Insured in Louisiana 🏠 Locally Owned & Operated 💰 📸 Full Photo Documentation
Get In Touch

Three Ways to Reach Us — Instantly

Whether it’s a storm emergency at midnight or a scheduled assessment — we’re always reachable, always ready.

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Call Us Now

Our emergency line is answered by a live dispatcher 24 hours a day, 365 days a year. For emergencies, calling is always the fastest path.

(504) 520-4646
Call Now
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Email Us

Send us the details of your project or damage situation. We respond to all emails during business hours and prioritize anything flagged as urgent.

Send Email
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Submit a Request

Fill out our contact form below with details of your project. A certified technician will follow up to schedule your on-site assessment.

· No Obligation · Fast Reply
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Restoration New Orleans team responding to an emergency
⚡ On-Site in ≤60 Minutes
Why Reach Out Today

Every Hour You Wait,
Damage Spreads

Water, mold, fire residue, and structural damage do not pause — they escalate. Contacting us immediately is the single most important step you can take to limit the scope and cost of restoration.

  • Fast Response Limits Damage Water damage that affects a single room within the first hour can spread to multiple rooms and structural framing within 24 hours.
  • Insurance Documentation Starts at First Contact Our photo documentation and written assessment reports provide the evidence trail your insurance claim requires from day one.
  • IICRC-Certified Technicians On Every Job You speak directly with trained, certified restoration professionals — not a call center or subcontractor dispatch service.
  • paid Written Estimates — No Commitment Every assessment ends with a written scope of work and clear pricing. You approve everything before work begins.
Our Process

What Happens After You Contact Us

A clear, proven process every time — from first contact to final walkthrough, with no surprises.

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You Call or Submit

Contact us by phone, email, or form. Emergency calls connect to a live dispatcher instantly — day or night.

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We Dispatch Fast

For emergencies, our goal is on-site within 60 minutes. For scheduled assessments, we confirm your time immediately.

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paid On-Site Assessment

A certified technician inspects the damage, documents everything with photos, and provides a clear overview on the spot.

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Written Estimate & Approval

You receive a detailed written estimate. No work begins without your explicit approval — no hidden fees, ever.

Full-Service Restoration

What We Can Help You With

One call connects you to expert restoration across every type of property damage in New Orleans.

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Water Damage Restoration

Burst pipes, flooding, appliance leaks — fast extraction, drying, and structural repair.

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Mold Remediation

Certified mold removal and prevention in New Orleans’ high-humidity environment.

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Fire & Smoke Restoration

Soot removal, odor elimination, and structural repair after fire damage.

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Storm & Hurricane Damage

Emergency tarping, debris removal, and full storm damage restoration.

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Chimney Repair & Maintenance

Crown repair, cap replacement, flue liner restoration, and masonry work.

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Air Duct Cleaning

Professional duct inspection, cleaning, and sanitization for healthier indoor air.

Learn More →
Request an Assessment

Ready to Get Started?

Fill out the form and a certified technician will contact you to schedule, no-obligation on-site assessment. For emergencies, call us directly — we respond 24/7.

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24/7 Emergency Line Call anytime — a live dispatcher always answers
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Greater New Orleans & All Parishes We serve the entire metro area and surrounding communities
On-Site Within 60 Minutes Emergency response goal across Greater New Orleans
paid Written Estimate No obligation — no work begins without your approval
📞(504) 520-4646

📋 Assessment Request

We’ll confirm your appointment within the hour during business hours. For emergencies, please call.

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Service Coverage

Serving Greater New Orleans & Beyond

We are locally owned and operated, with deep knowledge of New Orleans’ unique building stock, climate vulnerabilities, and parish regulations.

New Orleans Metairie Kenner Algiers Uptown Mid-City Lakeview Garden District French Quarter Gentilly Bywater Marigny Carrollton Westbank Slidell Chalmette Gretna
New Orleans area flood damage restoration

Our Guarantee on Every Job

We stand behind every project. No surprises, no shortcuts, no excuses — from first call to final walkthrough.

  • On-site assessment & written estimate
  • No work begins without your approval
  • Photo documentation of all work performed
  • No hidden fees — ever
  • IICRC-certified technicians on every project
  • Licensed & insured throughout Louisiana
FAQ

Frequently Asked Questions

Answers to the questions New Orleans homeowners and property managers ask us most often before reaching out.

Calling our emergency line at(504) 520-4646 is always the fastest path. A live dispatcher answers 24 hours a day, 7 days a week, 365 days a year — including holidays. For non-emergency inquiries, the contact form or email work well and we respond within the same business day.
Our goal is on-site within 60 minutes of your call across Greater New Orleans and surrounding parishes. This applies to emergency situations — active water intrusion, fire damage, storm damage, or any situation where further delay would worsen the loss.
NO. We will inspect the damage, document everything with photos, explain our findings, and provide a detailed written estimate. No work begins until you have reviewed and approved the estimate in writing. We do not charge for assessments or estimates on any project type.
Yes. Our photo documentation, written scope of work, and itemized estimates are specifically formatted to support insurance claims. We work alongside homeowners navigating the claims process and can provide all documentation your adjuster requires.
Absolutely. Restoration New Orleans is a full-service restoration company. If a storm caused roof damage that led to water intrusion, which then produced mold growth — we handle all of it in one unified scope of work. You work with one team, one point of contact, and receive one consolidated invoice.
Yes. We serve both residential and commercial properties throughout Greater New Orleans — including apartment buildings, office spaces, retail locations, restaurants, and warehouses. Our technicians are experienced in the different regulatory requirements, timelines, and documentation needs of commercial restoration projects.
We cover all of Greater New Orleans including Metairie, Kenner, Algiers, Uptown, Mid-City, Lakeview, Garden District, the French Quarter, Gentilly, Bywater, Marigny, Carrollton, Westbank, Slidell, Chalmette, and Gretna. If you are unsure whether we cover your location, call us and we will confirm immediately.
Yes. Restoration New Orleans holds IICRC credentials — the industry’s primary professional standard for water damage, mold remediation, and restoration work. We are also fully licensed and insured in Louisiana on every project. You are protected from start to finish.
Ready When You Need Us

Don’t Wait — Damage Gets Worse
Every Hour You Delay

Whether it’s an emergency at 2 AM or a routine inspection on Tuesday afternoon, Restoration New Orleans is one call away. Our certified team is ready to respond.

· No obligation · IICRC Certified · Licensed & Insured in Louisiana